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Supply chain management :
by Chopra, Sunil,
Publication:
Upper Saddle River, N.J. : Pearson Prentice Hall, 2007
. xv, 536 p. :
Date:2007
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Customer service :
by Lucas, Robert W.
Publication:
Boston : McGraw-Hill, 2005
. xvi, 416 p. :
Date:2005
Availability:
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[HF5415.5.L83]
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