Customer service :
by Lucas, Robert W.
Edition statement:3rd ed. Published by : McGraw-Hill, (Boston :) Physical details: xvi, 416 p. : ill. (some col.), col. maps ; ISBN: 0072938056 (pbk. : alk. paper). Subject(s): Customer services. Year: 2005| Item type | Location | Collection | Call number | Status | Date due | Barcode | Item holds |
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 Books |
Chapman Library
Lending
The CSUC library is the nerve centre of all academic related activities in the University College. All academic affiliated functions such as teaching, research and learning find their functional support-base in the library where such materials are organized for easy accessibility to the university College community. |
Lending | HF5415.5.L83 (Browse shelf) | Available | 2431 | ||
| Books |
Chapman Library
Reference
The CSUC library is the nerve centre of all academic related activities in the University College. All academic affiliated functions such as teaching, research and learning find their functional support-base in the library where such materials are organized for easy accessibility to the university College community. |
Reference | HF5415.5.L83 (Browse shelf) | Available | 2432 |
Total holds: 0
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| HF5415.1.B4155bea Marketing, principles & perspectives / | HF5415.13.W547wil Strategic marketing management | HF5415.33.U6H38haw Consumer behavior : | HF5415.5.L83 Customer service : | HF5415.7.S425sim Designing and managing the supply chain: concepts, strategies and case studies | HF5437han Handbook of procurement | HF5437.B3415bai Purchasing principles and management |
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